Full-Time
$108k - $166k/yr (Estimated)
May sponsor international talent
Product Manager
Currently hiring within the PST to GMT+3 time zones**
Company Description
Chili Piper is a B2B SaaS startup. We fuel today's high-growth revenue teams. And our advanced routing and booking software make it possible for sales and marketing teams to book meetings instantly and generate more revenue while spending less.
We're a certified unicorn breeder™ with amazing customers like RingCentral, Airbnb, Square, Intuit, Spotify, Twilio, and many other cool logos.
We're on a mission to take over the world (in the most civil way possible, of course) and build the company of the future.
Job Description
We are looking for an independent, experienced IC to join our ChiliConvert/Product team as a product manager. This PM will be part of a very integral role here at Chili Piper building the next generation of our conversion optimization software.
This product manager will need to work closely with our product, engineering, and executive team to work to define the core functionalities of our product.
They also will need to be able to work cross functionally with all departments of Chili Piper.
Gather and interpret all feedback on our current concierge UI platform from both internal employees and external customers
Guide and translate above feedback to be able to provide direction to a product designer on the project
Understand new UX assets and components to ensure Fire being designed and developed with these principles in mind
Ability to mentalize of our user base - both current and potential admin / end user - to be able to design/develop features that will delight, satisfy and acquire
Identify gaps in the market and within our current product to introduce next generation "smart" features
Perform extensive competitor analysis to figure out strengths and weaknesses - leverage our strengths to drive marketing and sales initiatives and leverage our weaknesses to drive product prioritization
Understand and manage a development team who functions in a weekly deployment cycle
Translate business objectives and use cases to engineering pod(s) to create excitement and increase both product and market knowledge
Work cross functionally with Sales, Marketing, Customer Success to ensure successful launches of product and features
Stay on top of customer and prospect feedback to keep Chili Piper's product best in class and drive adoption/utilization
Work directly with GTM and product team to ensure PLG/PLS principles are top of mind to increase utilization on both new and existing feature sets
Needs to be able to and want to hit the ground running
Be a doer! No task or initiative is too large
Has a results oriented mindset and will use product analytics to make data informed decisions within their product area
Qualifications
What We're Looking For:
2-3+ years Product Management experience
Customer Oriented Mindset
Determined and tenacious
High levels of creativity
Must exhibit the growth mindset
Ability to work cross functionally with all departments of Chili Piper in order to ensure successful feature and product launches
Experience managing go to market for entire product launches (not just features)
Quick on their feet and think critically to solve problems
Clear communicator and educator
Ability to adapt to a continuous delivery engineering process
Innovation and creativity are a part of their problem solving skills
A love for data!
Additional Skills
Passion for Chili Piper values of Help & Compassion, Innovate, Take Ownership, Growth Mindset, Have Fun
Thrive in a fast pace environment with ability to prioritize and multi-task on the fly
Strong emotional intelligence skills
Resourcefulness, creativity and strategic thinking for troubleshooting problems
Self motivated and self-directed; Fast learner
Strong English communication and documentation skills
Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently
Strong attention to detail and documentation
Comfortable in supporting and working with global customers across many time zones
Additional Information
How We Work
Freedom and flexibility. We're a 100% distributed team working from around the world. Our team members can work from wherever they want in the world, as long as they show up on our weekly all hands meeting on Zoom.
Solve interesting problems. The software landscape has exploded. There are dozens of solutions for each problem. We want to be different. We come up with new angles on existing problems or invent better solutions to help companies with their sales and marketing. Then we turn these ideas into beautiful, smart software.
Autonomy and ownership. Working on a distributed team means you don't have someone micromanaging you or looking over your shoulder to make sure you're getting things done. We're a team of do-ers who take full ownership for their results.
Be helpful. Our first value as a company is help. Help our customers be successful. Help our prospects get the right information and make the right decision whether or not it includes our products. Help our team members reach their full potential.
The Perks
Unlimited Vacation
Generous Health, Dental, and Vision Insurance
Any equipment/software/tech that you need to do your job
