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Communications, Emerging Talent Intern (Summer)

Metropolitan Transportation Authority•New York, NY, USA•On-site•2 hours ago

  • Internship

  • $21 - $21/hourly (Verified by employer)

  • May sponsor international talent

About the job
Description  Department: Department of OSOR, Metro North Railroads
Location: 420 Lexington Avenue, New York, NY 10170
Position Title: Communications, Emerging Talent Intern
Hourly Rate: $21.00 (Graduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location.

Overview Of Department  The Operations Support & Organizational Resiliency team plays a critical role in ensuring smooth, safe and efficient operations across Metro-North Railroad, with a focus on both internal and external communications. We manage strategic projects, events, and customer and employee communications to support the railroad’s mission of providing safe and reliable service.

Responsibilities  OSOR leads and supports initiatives that showcase Metro-North as a great place to work and enhance accessibility to key communications. Key responsibilities include:
  • Overseeing customer-facing touchpoints managed by MTA HQ, including social media content, web pages, PA announcements, and email notifications.
  • Producing the weekly employee newsletter.
  • Managing digital screen content creation and distribution.
  • Producing the quarterly customer-facing newsletter.
  • Supporting strategic projects such as fare policy updates, fare evasion initiatives, and agency policies.
  • Collaborating with internal stakeholders to highlight departmental accomplishments, milestones, and successes, as well as assisting with communication of challenges, or operational hurdles.
  • Assist with general administrative tasks related to the communications team.
  • Other duties assigned.
Projects 
  • Updating and maintaining the employee intranet.
  • Developing content for social media channels.
  • Assisting with employee communications.
Required Qualifications 
  • Proficiency in Microsoft Office Suite and/or comparable PC applications is a must.
  • The candidate should possess organizational, presentation, time-management, problem-solving, and decision-making skills.
  • The candidate should be familiar with social media platforms and digital communication tools and have basic graphic design and multimedia skills (Photoshop, Canva, Video Editing)
  • The candidate should have a keen eye for detail and be able to work independently while being an active team player.
  • The candidate should be able to maintain and protect confidentiality.
  • Project Management, Research Skills, and Adherence to deadlines.
Required Education 
  • Matriculated in a graduate program in good standing with at least 2.8 GPA
  • Major(s) Preferred: Communications, Public Relations, Journalism, Marketing, Media Studies, Graphic Design, Web Design/Development.
All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

About the company

Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut. The MTA comprises six agencies: MTA New York City Transit, MTA Bus Company, MTA Long Island Rail Road, MTA Metro-North Railroad, MTA Bridges and Tunnels, and MTA Construction & Development. The MTA network has the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. It provides around 2.6 billion trips each year, accounting for about one-third of the nation’s mass transit users and two-thirds of its commuter rail passengers. MTA Bridges and Tunnels, which recorded a record 329 million crossings in 2019, carries more vehicles than any other bridge and tunnel authority in the nation. Interested in doing great work that impacts the lives of millions every day? Apply for a position today. You’ll not only have an opportunity to bring your skills to a mission in which you can take pride, you’ll enjoy first-class benefits including pension and 401(k) retirement savings plans, Wellness programs, Insurance plans, Healthcare plans, a generous vacation and leave package, and medical coverage for spouses, domestic partners, and dependents. The MTA’s provision of safe, clean, efficient public transportation is the lifeblood of the New York City area.